DSL ACCESS LINE

Online DIrect provide the ISP portion of your ADSL line, this service is authenticated on the Telkom ADSL exchange. In order for Online Direct to deliver this service, you will require one of the following access only lines from Telkom:

DSL ACESS OFFERINGS:

Telkom charge a once off DSL line installation fee of R543.91


DSL speeds cannot be guaranteed due to factors including line length, copper quality and network availability.

The speed profiles for the DSL services change as per the profiles listed below. The speed of the service is the line sync speed between the modem and the Telkom exchange equipment.

The F3 DSL service has 4 sub-profiles, which are used to stabilise customers' service that experience re-synch (service interuptions) on their ADSL lines due to last mile distance, noise and attenuation. Therefore customers that experience problems on the service may be accommodated on any of the secondary profiles below:

• If you have an existing telephone line (excl prepaid phones, ISDN lines or if you are running a PABX through the line) we can apply for your ADSL on your behalf through Telkom and bill you the monthly line rental fee saving you up to 5% monthly.
• On our One Price ADSL, you as the client can bundle any ADSL line speed with any package we offer, however you would have to use specified router for our One Price Accounts amd this also saving you up tpo5% on the monthly line rental.
• If you have an existing ADSL line, we can migrate/transfer the line over to Online Direct and we can bill you the monthly fee saving you up to 5% on your monthly line rental change in comparison with Telkom standard line rental charges.